HOW LONG DOES IT TAKE TO GET OUR
SPIRAL STAIRCASES AFTER WE ORDER?
The best way to place your order is by phone. If
you are ordering, please call us at 785-689-4341 or toll free at
1-800-536-4341. We will take all of the information needed to begin your
stair. Because the stairs are built to your specifications, we do require a 50%
deposit of the cost at the time your stair is ordered. We will figure the exact
cost at the time you order. Most steel stairs require 3 to 8 weeks to build
after we receive your deposit, and then another 10 to 14 days shipping. Our
all-wood stairs may take longer. A deposit reserves your place in line. If you
wish to cancel your order for any reason, you may do so within 5 working days
and still receive your entire deposit back. Because we are using your deposit
to hold your place in line, we will charge $100 after 5 working days for
cancellations, and up to 25% of the total stair cost if work on the stair has
begun. Some special order stairs that have been started on are non-refundable.
WHAT DOES SHIPPING COST
ON SPIRAL STAIRCASES?
Cost varies widely from shipper to shipper and weight also varies on
the different sizes and types of spiral stairs. Most spiral staircases will vary between
$150 to $1000 for freight cost, although some may cost more. We do realize that freight cost could
alarm some customers. However, to get the most strength, cleanest
line, and best looking spiral stairs possible, it needs to be welded into one solid
structure. Because of the bulk of the stairs, the freight will go
to a higher rate. You will get a more attractive spiral staircase that is
already assembled so that you don't have to do it yourself. Wood spiral
staircases are
disassembled and boxed for shipping, and will go at a lower freight rate.
HOW LONG DOES IT TAKE TO INSTALL OUR
SPIRAL STAIRS?
If the area is ready for the spiral stairs to be installed, two people can usually
install it in less than an hour. All that is left is installing the
wood railing and carpeting the steps. The Easy Living Spiral Staircase takes
longer to carpet than the Standard Spiral Stairs. The Standard Spiral Staircase
is carpeted in about an hour. The All Wood Spiral Staircase is shipped
disassembled and takes four to six hours to reassemble.
HOW WILL I GET MY SPIRAL STAIRCASE THROUGH
THE DOOR?
Our spiral stairs can be easily corkscrewed through the door.
A 5' diameter spiral staircase will fit through a 35" door. A 4 1/2' diameter
spiral staircase fits through a 32" door and a 4' spiral staircase fits through a 29" door.
Spiral staircases will not go down a hallway. If you do have a hallway
to go through, we will send your spiral stairs in two sections so that it will
fit through narrow spaces. It then takes five screws to put it back
together. The only difference is a seam in the center of the pipe.
DO YOUR SPIRAL STAIRCASES MEET
BUILDING CODES?
Yes, we can make our spiral staircases to meet most codes. If you do fall under
a certain code, tell us when you order and we will make certain that your
spiral staircase complies with your code.