Privacy Policy

Effective Date: 03/16/26

Goddard Spiral Stairs (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you may provide while using our website, https://www.spiral-staircases.com/ (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with us online. By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Request quotes
  • Subscribe to newsletters
  • Contact us through the Website
  • Submit inquiries regarding our products or services

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project details or other information you choose to provide

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Usage data and browsing behavior

This information helps us improve our Website and user experience.

Cookies and Tracking Technologies

Our Website may use cookies, tracking pixels, and similar technologies to:

  • Enhance your browsing experience
  • Understand how visitors use our Website
  • Improve site functionality
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings; however, doing so may affect some functionality of the Website.

How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to inquiries and quote requests
  • Providing products or services
  • Improving our Website and services
  • Personalizing user experiences
  • Sending marketing communications (where permitted by law)
  • Monitoring and analyzing usage and trends
  • Protecting the security and integrity of our Website
  • Complying with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information in the following situations:

  • With service providers that assist in operating our Website or business
  • With marketing or analytics partners
  • To comply with legal obligations or lawful requests
  • To protect our rights, users, or property
  • In connection with a business transfer such as a merger, sale, or acquisition

Any third parties that receive information are expected to maintain the confidentiality and security of the data.

Third-Party Services

Our Website may use third-party services such as analytics providers, advertising networks, or embedded content. These third parties may collect information about your online activities over time and across different websites.

Examples may include analytics tools, advertising platforms, social media integrations, and embedded media.

We are not responsible for the privacy practices of third-party websites or services.

Data Security

We implement reasonable technical and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

  • The right to request access to your personal data
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to opt out of certain marketing communications

To exercise these rights, you may contact us using the contact information provided below.

Children's Privacy

Our Website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without parental consent, we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page.

Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us through our Website:

https://www.spiral-staircases.com/